Service Interruption

Incident Report for CATS Software, Inc.

Resolved

All CATS services experience downtime during a server upgrade. As of now all services are now operational.

We have identified the cause of the downtime as invalid DNS configuration that was applied during a server upgrade. We have applied the correct configuration and expect service to remain operational.

Posted Dec 21, 2023 - 03:08 CST

This incident affected: CATS, Email, API, Search, and Career Portal.